Digital River Reviews
(Rated by 1097 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Google Pay
- Alipay
- Afterpay
- Klarna
- Amazon Pay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Return Policy5.0
- Price & Quality4.8
- Customer Service4.7
Recent Customer Reviews (8)
Steven Cobb
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Brady Garza
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Dieter Seiler
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Deborah Tomko
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Aaliyah Hilton
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Delmare Mailloux
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Irene Worrell
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Marina Cunha
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Payment Methods
Accepted Payment Options:
Prices for items on Digitalriver.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Google Pay
Alipay
Afterpay
Klarna
Amazon Pay
Payment Process
- Payments can be made online during the checkout process.
- For Digital River credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Digital River Pros & Cons
Pros
1
Global Commerce Tools: Digital River offers cloud commerce tools and services for selling digital and physical products across global online markets, handling taxes, regulations, payments, and e-marketing.
2
Security: The platform is known for its excellent security, with no reported transactions compromised from websites using their services.
CONS
1
Customer Service Issues: Digital River has been criticized for its poor customer service, with many users reporting difficulty in getting responses to their emails and phone calls.
2
Refund Problems: The company has been accused of not honoring its corporate policies regarding refunds, leading to customer dissatisfaction.
3
Billing Issues: There have been reports of unauthorized charges and difficulties in canceling subscriptions, with some users feeling scammed.
4
Unresponsive Support: Many users have experienced unhelpful and unresponsive customer support, leading to frustration and wasted time.
5
Fraudulent Practices: Some users have reported being charged for services they did not request, with their information being sold to third parties without consent.
Digital River Features and Benefits
Features
30-day money back guarantee
Offers refunds for products within 30 days via order lookup and request option
Standard Shipping
Ships within one business day with 1-3 business days transit time
Expedited Shipping
Ships within one business day with two business days transit time
Express Shipping
Ships within one business day with one business day transit time
Samsung White Glove Delivery
Professional delivery, room placement, unboxing, stand assembly, and packaging removal for select TVs
Global Commerce Tools
Cloud commerce tools for selling digital/physical products globally, handling taxes, regulations, payments, and e-marketing
Security
Excellent security with no reported compromised transactions
Global Ecommerce Growth
Simplifies complexities of selling online, helping businesses grow globally
Flexible Integration
Various ways to integrate Global Seller Services solution
Advanced Analytics
Provides data insights for smarter global growth decisions
Display Advertising
Helps reach a wider audience
Email Marketing
Connects effectively with customers
Site Optimization
Ensures website runs at its best
Search Engine Marketing
Helps reach top of search engine results
Global Expansion
Reaches new markets in weeks, not years
Revenue Growth
Keeps subscription renewals flowing, reduces churn, extends customer lifecycle
Brand Protection
Protects brand globally, maintains customer confidence in every country
Risk Management
Handles regional taxes and compliance risks
Localization and International Growth
Single API for powerful e-commerce localization and growth
Merchant of Record
Takes financial/legal liabilities for risk-free international expansion
Tax and Compliance
Overcomes hurdles for international reach and local experiences
MyCommerce for Digital Goods
All-in-one solution for digital businesses, accelerates time to market, optimizes subscriptions, simplifies taxes/regulations